Privacy Policy
At www.siththamflora.com , we prioritize
data protection and confidentiality of our customers. This privacy policy sets
out clear guidelines for how www.siththamflora.com
processes your personal data. Further,
we explain how we use the personal data that you leave and/or provide when you
visit our website and use the various services on the website.
1. Collection of personal data
you will always
be informed in connection with collection of personal data about you. The
personal data collected by us may include, for instance, your name, your email
address, and similar identification data, information about an online purchase
and about your navigation on the website.
In connection
with the submission of your data it will always be stated whether the submission
is voluntary or necessary for completing the desired action, such as the
completion of a transaction in our web shop.
Your personal
data is collected in one or several of below cases:
- When you buy
goods online at www.siththamflora.com
- When you sign
up for newsletter
- When you create
a customer account at www.siththamflora.com
- When your
participate in one of our competitions (Only if there)
If you use your
email address in more than one of the above cases, your personal data will only
be collected and registered in one place. This way your information is already
stored when you shop at us, and you will not receive the same marketing
material from www.siththamflora.com
more than once.
2. Use of personal data
Personal data is
collected and will be used in connection with:
- Completion of
orders in our web shop
- Sign-ups for
newsletter
- Management of
user accounts/profiles
- Participation
in competitions and/or other events
- Send-outs of
other marketing material, including invitations to events and allocation of
discount codes
- Collection and
evaluation of consumer reviews
- Overview of
purchase history
- Statistics
- Other marketing
initiatives
Please note, that
we will only use your personal data to send marketing material if you prior
have given your explicit consent, unless legislation allows us to contact you
without your prior consent.
www.siththamflora.com keeps statistics about which areas of the site
our users visit and which products the users prefer. This data does not contain
personal data. Knowledge about the users’ use of the website is gained with
help from the collected data. This information is used to improve the website.
We do use data about how our users navigate, to better understand how our users
use the website, and from that we try to improve the website. We are not able
to see where you come from or where you are going on the internet after you
leave our site. Furthermore, we collect information about what products our
users, as a unit, prefers. This information is also used to improve the website
and products. We do not sell or otherwise disclose information about how our
user navigate and use our website. We do not sell or disclose information about
your purchase history to third party.
3. Transfer to other data controllers
In general, we do
not transfer your personal data to a third party without your consent. However,
information that is used for delivery of goods will be transferred to the
shipping/delivery company used by www.siththamflora.com
.
Under specific
circumstances and with reference to legislation, it might be necessary to
transfer information to public authorities or the police. For example,
information may be disclosed to the police in case of suspicion of credit card
fraud.
In the case of a
re-organization, full or partial sale of the company, any disclosure in such
connection will be in accordance with current legislation for the processing of
personal data if needed.
4. Disclosure to data processors
Your personal
data is disclosed to partners of www.siththamflora.com
who deliver services on behalf of www.siththamflora.com , for example in
relation to send-outs of newsletters. These partners only process the personal
data on behalf of us and in accordance with the instructions of www.siththamflora.com .
5. Deletion of personal data
We will delete
your personal data when we no longer need to process them in relation to one or
more of the purposes set out above in section 3. However, the data may be
processed and stored for a longer period in anonymized form.
6. Cookies
We may use
cookies on our website to improve online experience
7. Security
We have
implemented security measures to ensure that our internal procedures meet our
high security policy standards. Accordingly, we strive to protect the quality
and integrity of your personal data.
8. Your rights
You are at any
time entitled to be informed of the personal data about you that we process,
but with certain legislative exceptions. You also have the right to object to
the collection and further processing of your personal data including
profiling/automated decision-making. Furthermore, you have the right to have
your personal data rectified, erased or blocked. Moreover, you have the right
to receive information about you that you have provided to us, and the right to
have this information transmitted to another data controller (data
portability).
9. Withdrawal of consent
You may, at any
time, withdraw any consent you have given and we will delete your personal
data, unless we can continue the processing based on another purpose. If you wish
to withdraw your consent, please contact us.
10. Links to other websites etc.
Our website may
contain links to other websites or to integrated sites. We are not responsible
for the contents of the websites of other companies or for the practices of
such companies regarding the collection of personal data. When you visit other
websites, you should read the owners' policies on the protection of personal
data and other relevant policies.
11. Complaints
If you wish to
complaint against the processing of your personal data, please contact us by
email, telephone or letter